Please Note: If you choose not to upgrade your High Sierra computer, it will not receive security patches or functionality updates, and our ability to troubleshoot issues will be limited as of February 1, 2021. If you are no longer using this computer and would like to retire it from support, please submit a retirement request.Remove SCSCF Software Support If you would like to continue to run High Sierra without SCS software support, please submit a request to remove software support from your computer.Request an upgrade performed by SCSCF Technicians If you would like to request an upgrade performed by our technicians, or do not see the macOS Catalina installation package in Self Service, please submit an upgrade request.Please Note: ESET Endpoint Security package must be installed before launching the Catalina installation package in Self Service. If your system does not meet these requirements, you will not see an available upgrade package. Upgrade via Self Service If your computer meets the hardware requirements, a macOS 10.15 Catalina installation package will be available through Self Service on your SCS-supported Mac.To ensure our ability to continue to support your computer after January 31, 2021, please select one of the options listed below: To monitor our testing progress visit our macOS Big Sur support status page. Upgrading prematurely may result in potential issues. Please Note: At this time, we do not recommend installing Big Sur in either preview or final form until our testing is complete. As a result, SCS Computing Facilities (SCSCF) is phasing out software support for all computers running macOS 10.13 High Sierra and will end support on January 31, 2021. In keeping with Apple's release cycle, we anticipate macOS 10.13 High Sierra will no longer receive security updates starting in January 2021. On November 12, 2020, Apple released macOS 11, Big Sur. MacOS 10.13 High Sierra - End of Life Support Ending JanuUpdated 11/18/20

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